FAQS


Frequently Asked Questions

Our attention to detail and customer service. We have a supervisor on site regularly to take care of any problem that may otherwise be over looked, and our commitment to customer satisfaction is what really sets us apart from the rest.

Yes, we are a registered builder with NHBRC and our homes come with a 5-year limited warranty.

Changes can be made at any stage during the building process. We understand that changes are a part of life when building custom homes and we are as flexible and accommodating depending on the type of request and the timing in relation to the building process. Cost effectiveness, feasibility and any delay are all considered in every change before they are approved.

Yes, visits may be made to your home at any time during the construction process. However you will have to notify us in advance so that we may greet you at your house and inform you of any safety hazards and provide you with any safety equipment if required.

Yes! Our project manager will work closely with you and even send you pictures and videos of the work done on your new home on a daily bases, and you’re allowed to ask questions in that regard.

We always try to finish our homes on time and always factor in additional time for delays in our completion dates. However, since we are building custom homes unforeseen delays can occur especially if any changes are made to the original plan. We will always advise you as soon as possible of any foreseen delay in your occupancy.

Yes, we can build on your stand either with your own plans or we can design your dream home together with one of our designers. You will be required to have the appropriate construction mortgage to cover the entire cost of the house and provide the funds at the required stage of the building process also known as “draws”. As well a negotiated deposit for our services will be required prior to construction.

No! No! No! Should you have any problem with your new home, e.g. if your children break the window of your new home, your door gets broken, etc. we will only be a phone call away.

Support

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